Last updated: May 8, 2025
1. Introduction
Your privacy is very important to us. ProDentim ("we," "us," or "our") of ProDentim collects and uses personal data to make your experience enjoyable and secure. This Privacy Policy explains how we handle data for:
Visitors: those browsing the Site without an account.
Subscribers: those who create an account, purchase products, or subscribe to services.
Please read this policy carefully. By using our Site, you consent to the collection and use of your information as described below.
2. Information We Collect
We collect data in several ways:
a. Registration & Account Data
When you register, place an order, or subscribe, we collect:
Name, email address, and billing/shipping address.
Phone number and payment details (e.g., credit card).
System information such as device type and operating system.
b. Site Usage Data
Automatically collected via cookies and web logs:
IP address, browser type, referring/exit URLs.
Pages viewed, clickstream data, and timestamps.
c. Communications & Support
If you contact customer service or submit feedback, we collect:
Your name, email address, and message content.
d. Promotions, Surveys & Contests
When you enter promotions or surveys, we collect information you provide, such as:
Demographic details (age, gender, location).
Opinions, preferences, and participation history.
e. Mobile & SMS Data
If you opt in to SMS, we collect:
Mobile number and consent timestamp.
3. How We Use Your Information
We use collected data to:
Process orders, manage accounts, and deliver products/services.
Send transactional messages (order confirmations, shipping alerts).
Provide customer support and respond to inquiries.
Operate and improve the Site, including analytics and troubleshooting.
Tailor marketing communications and promotions (where consented).
Comply with legal obligations and protect our rights.
4. Sharing & Disclosure
We do not sell your personal information. We may share data with:
Service Providers: payment processors, fulfillment centers, hosting companies.
Business Partners & Affiliates: for joint promotions or cobranded offers (only limited data required).
Advertising Networks: to deliver tailored ads, including select cookie-based audience data.
Legal Authorities: when required by law, to respond to legal process, or to protect rights.
Corporate Transactions: in connection with a merger, acquisition, or sale of assets.
All recipients are required to use your data only as permitted by this policy.
5. Text Messaging (SMS) Policy
We collect mobile numbers only with your consent.
We never share SMS originator data with third parties for marketing.
Message and data rates may apply. Reply STOP to opt out, or HELP for assistance.
6. Company Partners & Sponsors
Some offers and services are provided with partners or affiliates. Those partners may collect certain information to fulfill the offer but may not use it beyond that purpose.
7. Online Shopping & Third-Party Purchases
If you order directly from us, we use your data to process that transaction and share it only with necessary service providers.
If you order from a linked third-party site, their privacy practices apply; we advise you to review their policies.
8. Online Advertising
We may use your aggregated data to display targeted advertisements or participate in joint marketing campaigns. Personal identifiers are only shared with advertisers in anonymized or pseudonymized form.
9. Responses to Email Inquiries
When you email us, we use your reply-to address to respond. We may retain copies of correspondence for quality assurance.
10. Voluntary Surveys & Feedback
Information from surveys helps us improve products and services. Aggregate, non-identifying results may be shared with third parties.
11. Promotions, Contests & Sweepstakes
Participation data may be shared with sponsors to administer prizes. We do not control sponsors’ subsequent use of that information.
12. Special Disclosures
We may disclose information when we believe it is necessary to:
Comply with laws, legal processes, or government requests.
Prevent fraud or imminent harm.
Enforce our Terms & Conditions.
13. Browser-Level Information
Our servers automatically log standard access data (IP, URLs, timestamps). We use these logs in aggregated form for analytics and security.
14. Cookies & Tracking Technologies
We use cookies and web beacons to operate the Site, analyze performance, and personalize content.
You may disable cookies via browser settings, though some features may not function properly.
Third-party ad networks may place cookies; we do not control their practices.
15. California Privacy Rights
California residents may request, once per year, details of third parties with whom we shared personal data for marketing. To submit a request, email contact@prodentim-product.com with “California Privacy Request” in the subject line.
16. Children’s Privacy
Our Site is intended for users 18 and older. We do not knowingly collect data from minors under 18. If you believe we have inadvertently collected data from a minor, please contact us for deletion.
17. Public Forums & User Content
Any information you share in public areas (e.g., reviews, comments) becomes public. Exercise caution when posting personal details.
18. Data Security
We use reasonable technical and administrative safeguards to protect your data. However, no method of transmission over the internet is completely secure.
19. In the Event of Sale or Bankruptcy
Your information may be transferred to a successor entity if ProDentim is sold or undergoes bankruptcy. Your choices regarding use remain protected.
20. Revisions to This Policy
We may update this Privacy Policy at any time by posting a revised version on the Site. Continued use after changes indicates acceptance of the new terms.